Risk Management

Independently identifying, measuring, monitoring and managing all aspects of risks to which the Fund is exposed is the primary responsibility of our Risk and Compliance Group, along with implementing key compliance measures such as adequate monitoring and control processes covering the Fund’s investments.

Risk Management Approach

The Risk and Compliance Group is comprised of three teams: the Risk team, the Performance team and the Compliance team.

The Risk Management function within the Risk and Compliance Group independently monitors and oversees the implementation of OIM’s risk management policies and practices. A key part of Risk Management is ongoing risk assessments, risk monitoring  and regular reporting to appropriate risk governance structures of the Fund including the Risk Committee.

The team has overall responsibility for measuring, monitoring and reporting on risks across asset classes. Risk budgeting approach is used to measure and identify the significant risk contributors (risk components) and to support optimal allocation of risk based on risk adjusted returns. In this process absolute and relative performance of the Fund and asset classes is analyzed and monitored regularly.

A full ALM study is performed by the UNJSPF every four years unless the Pension Board (UNJSPB) considers it necessary to conduct an ALM study more frequently. The purpose of the ALM study is to examine the financial condition of the Fund, estimate the feasibility of achieving the desired long-term investment return targets, set an appropriate Long-Term Investment Objective consistent with maintaining the Fund's long-term financial sustainability and propose a reasonable, feasible, and implementable Strategic Asset Allocation consistent with the Long-Term Investment Objective, the Fund's Risk Appetite and its current financial condition. The risk team plays an integral part of the ALM study.

The comprehensive risk limit structure ensures that the risk-taking process is continuously kept under control. It enables to apply preventive measures to avoid potential future losses by providing a solid base for proactive risk management. The team is responsible for OIM’s risk models and tools, and day-to-day monitoring of market, liquidity and operational risks, as well as regular monitoring of credit risk at the portfolio level, and the enterprise-wide risk management.

Performance

The Performance team is responsible for independently measuring and reporting the Fund’s investment performance. The team tracks the investment performance on a regular basis and provides the official performance records quarterly to the internal and external stakeholders.

The Fund’s investment performance is independently measured and reported by the Fund’s third-party Master Record Keeper. The Master Record Keeper, as an asset service provider, calculates investment performance returns that are compliant with industry standards, such as CFA Institute’s Global Investment Performance Standards (GIPS). The Fund earned the GIPS compliance certification in 2020.

The Fund's annual performance is audited and reported periodically. An external GIPS compliance verification audit is also made.

Compliance

Monitoring and ensuring compliance with existing policies and guidelines is an integral part of the activities of the Office of Investment Management (OIM). OIM has a comprehensive governance framework committed to the transparency of its activities, and emphasizing standards of honesty, integrity and professionalism in which management leads by example.

As part of the Risk and Compliance Group, the Compliance function of OIM is focused on identifying, assessing, monitoring and reporting on compliance risks in matters relating to OIM’s investment activities, and the personal conduct of staff members. The Compliance team also ensures that our staff adhere to high standards of conduct which include the United Nations “Staff Regulations” and related staff rules, as well as the “Code of Ethics and Standards of Professional Conduct” promoted by the Chartered Financial Analyst Institute (Annex C), regarded as best practice in the investment industry, in addition to other policies and guidelines.

The Chief Risk and Compliance Officer reports to the Representative of the Secretary-General. The Chief Risk and Compliance Officer assists the Representative of the Secretary-General in the development and implementation of the Fund’s policies on investment risk control, compliance, performance and reporting matters.

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In-person
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Connect with us online

Virtual appointments

To schedule a virtual appointment with a UNJSPF pension expert, contact us by phone or in writinh via Contact form.

Email

Write to us using our Contact form.

Urgent Assistance

1. Non-receipt of monthly benefit payment

Write to [email protected] and provide the following information:

  • Full name of the retiree or beneficiary;
  • Pension Fund reference number (UNJSPF Unique ID or Retirement number), if known;
  • Contact details (E-mail address, or complete telephone number with country code);
  • Information about the missing payments, i.e. date when payments stopped and for how long (date last payment received in account – giving account number, and if available, for which period the payment remark states)
  • Any additional information that could be helpful.


2. Notification of death of a retiree/beneficiary

Write to [email protected] and provide the following information:

  1. The deceased’s full name;
  2. The deceased’s date of birth;
  3. The date of death (day/month/year);
  4. The deceased’s Pension Fund reference number (UNJSPF Unique ID or Retirement number), if known;
  5. The deceased’s official mailing address;
If possible, also include:
  6. Contact details for the surviving family;
  7. An original or a certified copy of the deceased’s death certificate should be sent to the Fund as soon as possible;
  8. Any additional information that could be helpful.

Call us

Geneva Office

+41 (0) (22) 928 88 00
Contact Centre hours: Monday 7:00 to Saturday 6:00 (CET)

New York Office

+1 (212) 963-6931
Contact Centre hours: Monday 00:00 to Friday 24:00 (US EST)

Visit us in person

Geneva Office

Walk-in hours: Tuesday and Thursay from 10:00 to 13:00

Address:
UNOG Clien Support Centre, Building H
1st floor
CH-1211 Geneva 10
Switzerland

New York Office

Walk-in hours: Tuesday and Thursay from 12:00 to 16:00
What should you bring: A valid picture ID and have your UNJSPF Unique ID (UID) or Retirement number handy,

Address:
4th floor, 1 Dag Hammerskjöld Plaza (DHP)
885 Second Avenue
New York, NY 10017
USA

Submit documents

Electronic submission

Documents and forms in PDF or JPEG format can be submitted using the "Document Upload" feature in your Member Self-Service (MSS) account. Once successfully submitted in MSS, there is no need to mail the original forms/documents to the Fund.

Visit the MSS webpage for a step-by-step tutorial and to learn more about its features.

By mail

New York Office

Postal Mailing Address
United Nations Joint Staff Pension Fund
c/o United Nations
P.O. Box 5036
New York, NY 10163-5036 USA

Courier and Registered Mailing Address
United Nations Joint Staff Pension Fund
37th floor, 1 DHP
885 Second Avenue
New York, NY 10017
USA

Geneva Office

UNJSPF
c/o Palais des Nations
CH-1211 Geneva 10
Switzerland

Dropping off in person

New York Office

You can drop off physical documents (with original signatures where required) during standard walk-in servicing days and hours for the Fund in New York (Tuesdays and Thursdays, 12:00 to 16:00). Like all walk-in clients, you would have to first register with the welcome desk on the building ground floor before being granted access to the 4th floor where the drop-off mailbox is now located; please make sure to have a valid picture ID document or official work ID on you when you visit the Fund.

Geneva Office

The UNJSPF has dedicated drop-off mailboxes available at two locations on UNOG premises; you can drop off physical documents (with original signatures where required) inside the Pregny Gate Pavilion and at the entrance of the UNOG Client Support Centre during standard UNOG opening hours (Monday to Friday, 08:00 to 18:00).

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