Under the authority of the Pension Board, the Chief Executive of Pension Administration is responsible for administering the Fund. The Deputy Chief Executive directly supervises the Business Support Services Unit, the Data Analysis Unit, the Legal Office, the Business Transformation Unit and the Risk Management Unit. 

Operations Service (OPS) is entrusted with administering and managing the participation and separation process, post-retirement matters, and relations with member organizations. OPS processes pension cases and handles all incoming and outgoing correspondences, ensuring that they are recorded in the IPAS system and appropriate workflows are opened for action by the various sections in the Fund. 

The Fund’s Client Services (CSS) is the first point of contact for all client queries reaching the Fund via the official UNJSPF contact channels. The team also processes a range of workflows relating to participant and beneficiary activities and is in charge of outreach to UNJSPF clients worldwide. CSS includes the Fund’s communication team, which works closely with the office of the Chief Executive of Pension Administration, the Representative of the Secretary-General for the investments of the Fund and OIM.

Financial Services (FS) includes all financial reporting activities, collection and reconciliation of contributions, and the payment of benefits. The Payments Section and the Cashiers Unit facilitate the disbursement of some $3.1 billion in benefits annually, including quarterly adjustments to the benefit entitlement for all retirees and other beneficiaries. The payments also include cost-of-living adjustments in accordance with the Fund’s pension adjustment system. The Accounts Section administers and reconciles the receipt of approximately $3.1 billion in contributions annually and generates participants’ statements. It is also responsible for producing accurate and timely annual financial statements for the Fund as a whole, including all investment activity reported by the Office of Investment Management. Lastly, the Service includes the Budget Unit, which prepares and consolidates the annual budget for the entire Fund and facilitates and monitors the disbursement of the administrative expenses through the United Nations Secretariat. 

The Information Management Systems Service (IMSS) is responsible for the Fund’s Pension Administration information systems and communications technologies (ICTs) and includes ICT support to clients, staff pension committees, the Board and its various committees. The scope of ICT services comprises the provision of computing and office automation support; acquisition and maintenance of software/hardware; design of systems; development and implementation of technology-driven solutions; cybersecurity; project management; and support for telecommunications infrastructure and conference services. 

The Office of the Representative of the Secretary-General (RSG) provides overall leadership, direction and management of OIM activities. The Office ensures that all investment activities are coherently aligned to safeguard the fiduciary responsibilities, support the financial objectives and maintain the sustainability of the Fund. The RSG leads the investment operations; approves relevant policies and strategies; oversees the work of the Office; and sets forth the framework under which OIM’s functional areas establish their strategies and priorities to ensure that OIM carries out its mandate. The RSG is supported by the Chief Investment Officer and other specialized staff.

The Investments section is responsible for achieving the optimal investment return for the Fund, avoiding undue risk to meet the Fund’s long term investment return objectives, as well as meeting or exceeding the Policy Benchmark over the short-term. It consists of nine teams: North American Equity, European Equity, Asia Pacific Equity, Global Emerging Markets Equity, Real Assets, Alternative Investments, Trade Execution, External Managers, as well as Fixed Income and Treasury.

The Risk and Compliance section is responsible for independently identifying, measuring, and monitoring all aspects of market and operational risks to which the Fund is exposed, along with the implementation of key compliance measures, i.e., adequate monitoring and control processes covering the Fund’s investments. The section is comprised of the Risk management team, the Performance team and the Compliance team.

The Operations team is responsible for all operational support efforts, including accounting, middle-office, and back-office investment supporting activities within the Fund.

The Information Systems team is responsible for ensuring the security of the Fund’s investments. It is responsible for supporting the information technology infrastructure and providing service desk assistance to OIM staff.

The Data Analytics and Business Applications team is responsible for supporting all business applications, project management, data governance and data analytics activities supporting the investment life cycle. The team is also responsible for performing business analysis, fostering innovation and enabling change in an organizational context, by defining needs and recommending solutions that deliver value to the Fund.

The Programme Administration team is responsible for coordinating the actions relating to the effective administration of the growing number of OIM staff and resource requirements. The team provides support and coordination for budget preparation and monitors the disbursement of OIM expenses, certifies payments and travel, works on culture transformation, workforce planning, coordinates the complex procurement of services for OIM and manages the work of the Investments Committee. Additionally, the Programme Administration Team provides support and guidance to OIM staff to ensure that administrative actions comply with the United Nations regulations and rules.

The Accounting team is responsible for all aspects of investment accounting, preparation of financial statements, and budget processes. It has a dual reporting line to the Chief Operation Officer and the Chief Financial Officer.

The Legal team is responsible for managing and advising on all legal aspects of the Fund’s investments, functioning and related operations, and the negotiation of a wide range of agreements and documents relating to the investment of multiple classes of assets in global public and private markets.