Forms

Here is a list of all UNJSPF forms.

For participants:

PENS.A/2 - Designation of a Recipient for a Residual Settlement 

For the process of designating a recipient of a residual settlement. Please check the Residual Settlement page before filling out this form. Watch our how-to video to learn the correct way to fill out this form.

PENS.B/1 - Election to Validate prior non-contributory service

For the process of validating a period of prior non-contributory service. Watch our how-to video to learn the correct way to fill out this form:  

PENS.C/1 - Election to Restore prior contributory service under article 24 of the Regulations

For the process of restoring your most recent prior period of contributory service under article 24 of the Regulations.

PENS.C/8 - Expression of interest to restore prior contributory service in the case of a deferred retirement benefit under article 24 bis of the Regulations

Use this form to notify the Fund of your interest in restoring a prior period of contributory service for which you had elected, or were deemed to have elected, a deferred retirement benefit, as instated by article 24 bis of the Regulations.

For those separating from service/retiring:

PENS.E/6 - Instructions for Payment of Benefits (For participants with less than 5 years of Contributory Service)

For the process of electing your benefit with less than 5 years of contributory service.

PENS.E/7 - Instructions for Payment of Benefits (For participants with 5 or more years of Contributory Service)

For the process of electing your benefit with 5 or more years of contributory service.

PENS.E/8 - Instructions for Payment of Benefits Under Article 40(c) (For participants with less than 5 years of additional contributory service)

For retirees who have re-joined the Fund and who are again separating with less than 5 years of contributory service.

For retirees/beneficiaries in receipt of periodic payments:

PF.23 - Change in Payment Instructions

For changing your payment options if you have undergone a change in bank account information.

PF.23/M - Change of Mailing Address

For updating your contact information, including mailing address, phone number and email.

PF.23/A - Payment Instructions under Article 30 (Deferred Retirement Benefit)

For the process of updating payment instructions for a Deferred Retirement Benefit.

PF.23/B - Payment Instructions under Article 36 (Child’s Benefit) 

For the implementation of a child’s benefit under Article 36, which has now become payable upon the retiree reaching their NRA.

Other forms:

PENS.E/2 - Instructions for Payment of Disability or Death Benefit(s)

For designating instructions for the payment of a disability or death benefit. 

PENS.E/10 - Declaration of Country of Residence

For the process of declaring your country of residence on the two-track pension adjustment system.

PENS.E/11 - Change of Country of Residence

For the process of changing your country of residence on the two-track pension adjustment system.

S/1 - Participant Signature Specimen

For the process of registering your signature with the United Nations Joint Staff Pension Fund.

S/2 - Guardian Signature Specimen

For the process of registering your signature with the United Nations Joint Staff Pension Fund if you have been appointed as a legal guardian of a UNJSPF beneficiary.

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In-person
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Connect with us online

Virtual appointments

To schedule a virtual appointment with a UNJSPF pension expert, contact us by phone or in writinh via Contact form.

Email

Write to us using our Contact form.

Urgent Assistance

1. Non-receipt of monthly benefit payment

Write to [email protected] and provide the following information:

  • Full name of the retiree or beneficiary;
  • Pension Fund reference number (UNJSPF Unique ID or Retirement number), if known;
  • Contact details (E-mail address, or complete telephone number with country code);
  • Information about the missing payments, i.e. date when payments stopped and for how long (date last payment received in account – giving account number, and if available, for which period the payment remark states)
  • Any additional information that could be helpful.


2. Notification of death of a retiree/beneficiary

Write to [email protected] and provide the following information:

  1. The deceased’s full name;
  2. The deceased’s date of birth;
  3. The date of death (day/month/year);
  4. The deceased’s Pension Fund reference number (UNJSPF Unique ID or Retirement number), if known;
  5. The deceased’s official mailing address;
If possible, also include:
  6. Contact details for the surviving family;
  7. An original or a certified copy of the deceased’s death certificate should be sent to the Fund as soon as possible;
  8. Any additional information that could be helpful.

Call us

Geneva Office

+41 (0) (22) 928 88 00
Contact Centre hours: Monday 7:00 to Saturday 6:00 (CET)

New York Office

+1 (212) 963-6931
Contact Centre hours: Monday 00:00 to Friday 24:00 (US EST)

Visit us in person

Geneva Office

Walk-in hours: Tuesday and Thursay from 10:00 to 13:00

Address:
UNOG Clien Support Centre, Building H
1st floor
CH-1211 Geneva 10
Switzerland

New York Office

Walk-in hours: Tuesday and Thursay from 12:00 to 16:00
What should you bring: A valid picture ID and have your UNJSPF Unique ID (UID) or Retirement number handy,

Address:
4th floor, 1 Dag Hammerskjöld Plaza (DHP)
885 Second Avenue
New York, NY 10017
USA

Submit documents

Electronic submission

Documents and forms in PDF or JPEG format can be submitted using the "Document Upload" feature in your Member Self-Service (MSS) account. Once successfully submitted in MSS, there is no need to mail the original forms/documents to the Fund.

Visit the MSS webpage for a step-by-step tutorial and to learn more about its features.

By mail

New York Office

Postal Mailing Address
United Nations Joint Staff Pension Fund
c/o United Nations
P.O. Box 5036
New York, NY 10163-5036 USA

Courier and Registered Mailing Address
United Nations Joint Staff Pension Fund
37th floor, 1 DHP
885 Second Avenue
New York, NY 10017
USA

Geneva Office

UNJSPF
c/o Palais des Nations
CH-1211 Geneva 10
Switzerland

Dropping off in person

New York Office

You can drop off physical documents (with original signatures where required) during standard walk-in servicing days and hours for the Fund in New York (Tuesdays and Thursdays, 12:00 to 16:00). Like all walk-in clients, you would have to first register with the welcome desk on the building ground floor before being granted access to the 4th floor where the drop-off mailbox is now located; please make sure to have a valid picture ID document or official work ID on you when you visit the Fund.

Geneva Office

The UNJSPF has dedicated drop-off mailboxes available at two locations on UNOG premises; you can drop off physical documents (with original signatures where required) inside the Pregny Gate Pavilion and at the entrance of the UNOG Client Support Centre during standard UNOG opening hours (Monday to Friday, 08:00 to 18:00).

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