Regulations, Rules and Pension Adjustment System of the UNJSPF

The Regulations of the United Nations Joint Staff Pension Fund were adopted by the United Nations General Assembly by resolution 248 (III), effective 23 January 1949, and have been amended by the Assembly a number of times since then, following recommendations by and consultation with the United Nations Joint Staff Pension Board.

The Regulations together with the Administrative Rules, Rules of Procedure and Pension Adjustment System set out the governance of the Fund, the benefits that are payable and how they are administered, and the rules of procedure for the proceedings of the Board and the Staff Pension Committee of each member organization. In addition, the Fund’s appeals process is found in the Administrative Rules.

A list of international organizations with which the Fund has an agreement for transfer of pension rights can be found on the last page of the Regulations. Click below to download the full Regulations and Rules.

Regulations, Rules and Pension Adjustment System of the UNJSPF (January 2024)
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Virtual appointments

To schedule a virtual appointment with a UNJSPF pension expert, contact us by phone or in writinh via Contact form.

Email

Write to us using our Contact form.

Urgent Assistance

1. Non-receipt of monthly benefit payment

Write to [email protected] and provide the following information:

  • Full name of the retiree or beneficiary;
  • Pension Fund reference number (UNJSPF Unique ID or Retirement number), if known;
  • Contact details (E-mail address, or complete telephone number with country code);
  • Information about the missing payments, i.e. date when payments stopped and for how long (date last payment received in account – giving account number, and if available, for which period the payment remark states)
  • Any additional information that could be helpful.


2. Notification of death of a retiree/beneficiary

Write to [email protected] and provide the following information:

  1. The deceased’s full name;
  2. The deceased’s date of birth;
  3. The date of death (day/month/year);
  4. The deceased’s Pension Fund reference number (UNJSPF Unique ID or Retirement number), if known;
  5. The deceased’s official mailing address;
If possible, also include:
  6. Contact details for the surviving family;
  7. An original or a certified copy of the deceased’s death certificate should be sent to the Fund as soon as possible;
  8. Any additional information that could be helpful.

Call us

Geneva Office

+41 (0) (22) 928 88 00
Contact Centre hours: Monday 7:00 to Saturday 6:00 (CET)

New York Office

+1 (212) 963-6931
Contact Centre hours: Monday 00:00 to Friday 24:00 (US EST)

Visit us in person

Geneva Office

Walk-in hours: Tuesday and Thursay from 10:00 to 13:00

Address:
UNOG Clien Support Centre, Building H
1st floor
CH-1211 Geneva 10
Switzerland

New York Office

Walk-in hours: Tuesday and Thursay from 12:00 to 16:00
What should you bring: A valid picture ID and have your UNJSPF Unique ID (UID) or Retirement number handy,

Address:
4th floor, 1 Dag Hammerskjöld Plaza (DHP)
885 Second Avenue
New York, NY 10017
USA

Submit documents

Electronic submission

Documents and forms in PDF or JPEG format can be submitted using the "Document Upload" feature in your Member Self-Service (MSS) account. Once successfully submitted in MSS, there is no need to mail the original forms/documents to the Fund.

Visit the MSS webpage for a step-by-step tutorial and to learn more about its features.

By mail

New York Office

Postal Mailing Address
United Nations Joint Staff Pension Fund
c/o United Nations
P.O. Box 5036
New York, NY 10163-5036 USA

Courier and Registered Mailing Address
United Nations Joint Staff Pension Fund
37th floor, 1 DHP
885 Second Avenue
New York, NY 10017
USA

Geneva Office

UNJSPF
c/o Palais des Nations
CH-1211 Geneva 10
Switzerland

Dropping off in person

New York Office

You can drop off physical documents (with original signatures where required) during standard walk-in servicing days and hours for the Fund in New York (Tuesdays and Thursdays, 12:00 to 16:00). Like all walk-in clients, you would have to first register with the welcome desk on the building ground floor before being granted access to the 4th floor where the drop-off mailbox is now located; please make sure to have a valid picture ID document or official work ID on you when you visit the Fund.

Geneva Office

The UNJSPF has dedicated drop-off mailboxes available at two locations on UNOG premises; you can drop off physical documents (with original signatures where required) inside the Pregny Gate Pavilion and at the entrance of the UNOG Client Support Centre during standard UNOG opening hours (Monday to Friday, 08:00 to 18:00).

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